TM 11-5895-1412-12&P
TROUBLESHOOTING THE PRINTER
Provided below is a list of the possible error conditions which may exist due
to printer malfunction.
In most Instances, performing the corrective action
described will eliminate the problem. If the problem persists, however, the
printer should be sent to higher level of maintenance for repair.
Error Condition
1.
Red power light “off”
or flashing
2.
Yellow attention light
“on” continuously.
3.
Yellow attention light
blinking.
4.
Printer does not
respond to computer
CorrectIon Action
Ensure that the battery pack is installed
correctly and the power switch is turned on.
If the power light remains “off,” the
battery pack should be recharged.
If the power light is blinking, the battery
pack should be recharges.
Load paper Into the printer. The
attention light will begin blinking.
Press the blue button.
The print head
carriage will move and the attention light
will turn off.
Remove any obstruction from around the print
head carriage and push the blue button again.
If the attention light continues blinking,
the printer is signaling an error condition
and should be sent to a higher level of
maintenance for repair.
Make sure that the power light is “on” or
blinking and the attention light is “off.”
If this is not the case, refer to Error
Conditions 1 through 3 above.
Verify that the printer is operational by
running the self test as described in
Operator’s Section (Self Test).
Verify that the HP-IL cables are properly
connected.
Then repair the procedure for
assigning the printer as your system’s print
device.
This procedures is explained for
several different HP systems in the
Appendices to this manual. Your computer
may not be sending the printer a carriage
return and line feed at the end of each
line.
In this case the printer will
continue storing data because it never
recognizes the end of the line.
3-8
